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Our Promise to Buyers and Sellers - Professional Standards









The Code of Ethics of the National Association of REALTORS® is a document which is universally recognized by lawyers and laymen as the measure of professionalism in the real estate industry. It does not describe the lowest common denominator of permissible behavior as do the licensing laws of the state. Instead, it outlines the highest ideals of professional performance the public, and other REALTORS®, have a right to expect from REALTORS®.  For more information please click on the following links:


Information from the Indiana Association of REALTORS please click here :


Information from the National Association of REALTORS please click here:



For the Public


To file a complaint with the board...


If you wish to file an ethics complaint with the Board, you need to follow these steps:


  • Please read through the Articles of the Code of Ethics before writing your complaint. And be sure to read the Functions of the Grievance Committee for limitations on our process (Before you file an ethics complaint brochure).

  • As you compose your written complaint, cite an Article or Articles that you feel have been violated in any way.

  • Complete, sign and date the complaint form. Attach an explanation of the situation surrounding the complaint. Be as specific as possible. State what, when, where, why and how, etc., you think each Article was violated.

  • Attach copies of any and all pertinent documents such as listing agreements, purchase and sales agreements, addenda, etc. 

  • Send the completed complaint form and all accompanying documents to: 


Indiana Association of REALTORS®

Attn: Laura Sallie, Professional Standards Administrator

800 East 86th Avenue, Merrillville, Indiana 46410


The basis for filing a complaint against a REALTOR® should be an allegation by the complainant that a REALTOR® violated one or more of the articles of the Code of Ethics of the National Association of REALTORS®.


For Our Members


The La Porte County Association of REALTORS® partners with the Indiana Association of REALTORS® (IAR) for the administration of the professional standards process; mediation, arbitration, and ethics.  IAR has adopted a policy requiring mandatory mediation.  To read more about the mediation process please click here.   To access mediation form request please click here, and agreement to mediate form click here ; to access arbitration forms please click here .

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